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VoIP Solutions
unified communications

VoIP (Voice over Internet Protocol) delivers the convergence capabilities and communication efficiencies that allow your employees to effectively communicate with customers and collaborate with each other, anywhere anytime. A productive IP Telephony/VoIP Solution benefits your business with limitless ways that help you gain operational efficiencies and improve customer satisfaction.

CBTS partners with the world's leading IP telephony manufacturers, including Cisco and Avaya (including Nortel), to offer customized solutions for your specific needs. Our certified engineers can help consolidate your communications capabilities for superior operational efficiency. These solutions address your needs for unified messaging, collaborative email, wireless network integration, and web-enabled call centers, to name just a few.


Featured Products and Services

Cisoc Unified Communications Manager

Cisco UC Manager
Cisco Unified Communications Manager is a high-performance IP telephony call processing system for midsize and large enterprises.
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  Avaya Communication Manager

Avaya Communication Manager
Avaya Aura Communication Manager is an open, highly reliable, and extensible IP telephony system for businesses of all sizes.
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Cisco Call Manager Express

Cisco Call Manager Express
Cisco Call Manager Express enables the small business or branch office to connect information, people, and teams fast.
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  Avaya IP Office

Avaya IP Office
Avaya IP Office delivers enterprise communications capabilities and simplicity for mid-sized and small businesses.
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CBTS Managed IP Solutions

CBTS offers two options for its IP Solutions. Your business can choose to fully outsource the management of your VoIP infrastructure to CBTS (utility service model) or have us simply manage your devices on premises (on-premises managed service model).
Utility Service Model
If your business prefers not to make a capital outlay for the IP hardware, you can choose the utility service from CBTS. CBTS retains ownership of the hardware and you pay a per-user monthly charge for your fully-managed solution. CBTS does everything from moves, adds, changes to proactive management of the entire program. All core equipment is housed at one of our highly secure data centers.
  On-Premises Managed Services
Your business owns the phones and infrastructure, and CBTS proactively manages and monitors the devices. You only pay CBTS a low per-device monthly fee for our management services.

Either way, our state-of-the-art, 24x7 staffed Enterprise Network Operations Center (ENOC) will be the first point of contact for any support issues or requests.

   


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“Cincinnati Bell (Technology Solutions) was seamless. Everything went just as planned. They worked over the weekend and overtime. Everything was on time and on budget. We were very satisfied with their service."
Keith McCluskey, CEO, McCluskey Chevrolet
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