Cisco Unified Communications Manager is a high-performance IP telephony call processing system for midsize and large enterprises. In addition to traditional telephony features, it offers:

• Scalability: Supports up to 40,000 users with each Cisco Unified Communications Manager cluster
• Availability: Maintains business continuity and collaboration with a high-availability foundation for server redundancy
• Advanced capabilities: Combines video, mobility, presence, preference, and full-featured conferencing services

Key Customer Benefits:

• Extends video capabilities to your employees through a single, unified communications infrastructure from the desktop to TelePresence rooms
• Simplifies voice systems with unified communications to cut costs and dramatically streamline provisioning and maintenance
• Boosts productivity with comprehensive unified communications to help workers communicate and work more effectively
• Enables mobility with embedded unified mobility software capabilities to keep workers productive wherever they are, with any content type, on any device, providing a rich and consistent work environment
• Improves collaboration with easy-to-use IM, phone conferencing, and video-conferencing features
• Improves flexibility with a choice of deployment models: public cloud, private cloud, on-premises, remote, or hybrid

Avaya Aura Communication Manager is an open, highly reliable, and extensible IP telephony system. It is the foundation that Avaya uses to offer unified communications solutions to enterprises large and small.

Designed to run on a variety of Linux-based servers, Communication Manager provides a range of capabilities to enable today's virtual enterprises:

Key Customer Benefits:

• Robust voice and video call processing capabilities across a resilient, distributed network of media gateways and a wide range of analog, digital, and IP-based communication devices
• High scalability from less than 100 users to as many as 36,000 users on a single system and to more than one million users on a single network
• Advanced workforce productivity and mobility features
• Built-in conferencing and contact center applications
• Centralized voicemail and attendant operations across multiple locations
  • Business continuity with complete server redundancy
  • Improved enterprise security using isolated telephony servers, minimal access ports, and media encryption between servers, gateways, and endpoints
  • End-to-end standards-based application integration and SIP support
  • Simplified network management

Cisco Call Manager Express enables the small business or branch office to connect information, people, and teams fast. It features powerful unified communications capabilities and call processing for Cisco Unified IP Phones as part of a converged voice and data solution.

With rich unified communications features, this system helps your business build a more competitive, collaborative organization. Some of the features include:

• Rich Phone Feature Set
  Innovative key system and private exchange (PBX) capabilities are available.
• Low Cost
  The full-featured call processing solution is very simple to deploy, administer, and maintain with an intuitive management interface to make moves, adds, and changes.
• Increased Employee Productivity and Collaboration
  Users have call control, location, and status of other users.
• Flexibility and Mobility
  Users can take advantage of the single number reach feature to extend incoming business calls to mobile or home phones.

Avaya IP Office is built specifically for small and medium-size businesses. It delivers the communications capabilities large enterprises are used to—with the simplicity and ease of use small businesses require.

This best-of-both-worlds small business phone system helps growing businesses differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer satisfaction. Avaya IP Office offers the following features and benefits:

• Low Mobile Phone and Long-Distance Costs
  Helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.
• Built-in Resiliency
  Delivers continuous operation for businesses with more than one location – In a power outage, IP phones automatically fail over to another location, retaining full communications capabilities.
• No Conference Calling Fees
  Makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.
• Centralized Administration
  Enables remote management and administration from a central location - with advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.