The Unified Messaging Application is an important component of your unified communications strategy. CBTS UM applications help boost productivity, collaboration, and customer support. We partner with leading communications manufacturers to deliver a variety of UM applications to set your organizations communications apart from the competition.
CBTS Unified Messaging portfolio delivers a rich, interactive, and consistent experience across PCs, Macs, tablets, phones, and other mobile devices. Your messages can be delivered using various media that include email, text, voice, fax, and video. CBTS' certified engineers can help your business select and deploy these applications to meet your specific needs.
Featured Products and Services
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Avaya Unified Messaging
Features include speech to text conversion, accessibility from a wide array of devices, and Web-based portal management.
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Cisco Unified Messaging
This solution enables your employees to collaborate across a platform of multiple devices, while offering simple management tools.
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Avaya's Unified Messaging Applications feature speech-to-text conversion, accessibility from a wide array of devices, flexible messaging storage options, and Web-based portal management.
Avaya Aura Messaging
This application gives users a rich set of features, including a voicemail toolbar for email environments, speech recognition for names, and speech-to-text conversions. It offers flexible messaging storage options by combining storage and the messaging application on one server, deploying them separately, or using the email server. You can scale capacity easily as needed, and rely on multiple levels of resiliency supported by redundant servers.
Modular Messaging
Modular Messaging keeps messages accessible anytime, anywhere from a wide array of devices, including phones, fax machines, and PCs. This flexibility enhances employee productivity, improves customer satisfaction, and lowers costs.
Avaya CallPilot™
CallPilot provides voice/fax messaging and integrated unified messaging capabilities through the user's familiar desktop e-mail environment. It also offers Web-based unified messaging and personal mailbox management through My CallPilot.
Cisco's Unified Messaging suite enables your employees to collaborate across a platform of multiple devices, while offering simple management tools.
Cisco Jabber™ New
This new application allows you to collaborate from any workspace. You can access presence, instant messaging, voice and video, voice messaging, desktop sharing, and conferencing through PCs, Macs, tablets, or mobile phones. It also provides on-premises and cloud deployment options.
Cisco Unity Connection
This application features new single inbox unified messaging, speech-enabled messaging, desktop message access, and simplified installation, configuration, and maintenance.
Cisco Unity Express
Unity Express offers affordable voice messaging and greeting services for increased customer service and rich employee communications. It is ideal for small organizations and enterprise branch offices. Its intuitive telephone prompts and a Web-based interface make it easy for fast, convenient voicemail, auto attendant, and interactive voice response (IVR) administration.
