cNotify is CBTS' Hosted Messaging Service that provides real time, "on-demand" outbound communications to a large number of people. cNotify combines the uses of phone call, email, text message, pager, and fax to ensure that users will receive the critical messages regardless of their locations, all at the same time. CBTS' flexible subscription- or usage-based cNotify Service provides an efficient and effective way for businesses to reach employees, customers, and business associates. It is offered through a variety of electronic devices, including PC, laptop, mobile phone, PDA, and pager.
CBTS' cNotify Solution comes in a flexible utility service billing model, making the technology affordable and accessible to businesses of all sizes. CBTS offers the service on annual contract, multiple-year contract with discounts, or usage-based terms.
As a hosted solution, cNotify:
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Is not integrated with your phone infrastructure
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Does not require any software or hardware deployment
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Will not overwhelm your phone infrastructure in an emergency situation
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Will not force you into expensive capital outlay to purchase any equipment
Main Features
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As a highly scalable messaging system, cNotify is very simple to use and manage. The managed solution feature eliminates the need for any technical expertise in house.
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Applications
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In an emergency situation, cNotify can keep your organization connected with your employees and customers. It can also be used as a marketing and service tool to keep your customers updated with your new offerings.
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As a highly scalable messaging system, cNotify is very simple to use and manage. With cNotify,
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You can administer the system through a secure and simple web portal.
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The subscribers can specify one or multiple methods to receive your messages via phone, email or mobile devices.
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You can create a consistent message for voice, email or text, which is sent immediately to all specified recipient groups.
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The Digit Collection function allows immediate response for confirmation of message or other specified information. It takes only a few minutes to add recipients or change the delivery methods.
In a weather or security emergency situation, it is critical that you keep your employees and customers informed of the situation that may change quickly. The traditional call-tree approach is inadequate to reach all parties in a timely and efficient manner. Using a simple web portal, cNotify enables you to send messages and updates to specified groups of people without anyone falling through the cracks. Subscribers have the options to receive messages through voice, email or text message, enhancing the efficiency and effectiveness of your emergency communication plan.
cNotify can also be used as a marketing and service tool to keep your business connected with your customers and business associates. You can use it to reach your customers with a product update or a promotion that stimulates business inquiries. If there is an emergency product recall or service update, cNotify can also help your business reach the affected customers with a consistent message simultaneously and immediately.
