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Contact Center Solutions
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CBTS provides a unique range of solutions that enable midsize to large businesses and organizations to deploy sophisticated contact centers. These solutions work to boost work force productivity and operational efficiency, improve customer satisfaction, and manage contact centers with action-driven intelligence remotely.

CBTS partners with leading contact center manufacturers, including Cisco and Avaya. For our customers, this means CBTS solutions deliver high quality, personalized customer services, and seamless collaboration. CBTS has extensive experience and expertise to design, deploy, and support the right Contact Center Solution to meet your individual requirements.


Featured Products and Services

Avaya Contact Center

Avaya Contact Center
This premium Contact Center Solution delivers high quality, personalized customer service for enterprises.
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  Cisco Unified Contact Center

Cisco Unified Contact Center
This solution is designed for the midmarket, enterprise branches, or corporate departments for sophisticated customer interaction.
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Case Studies
White Papers
“Cincinnati Bell (Technology Solutions) was seamless. Everything went just as planned. They worked over the weekend and overtime. Everything was on time and on budget. We were very satisfied with their service."
Keith McCluskey, CEO, McCluskey Chevrolet
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