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Unified Communications
unified communications

In today's fast-paced business environment, it is critical for your employees to effectively collaborate with each other no matter where they are. More importantly, an effective communications strategy ensures that your business stays connected with your customers and can address their needs anywhere, anytime.

CBTS offers a wide array of Unified Communications Solutions that are innovative, dynamic, and flexible to meet your individual needs. Rated as a premium reseller for Cisco and Avaya (including Nortel), we have deployed hundreds of PBX systems, thousands of VoIP phones, and network equipment from these leading manufacturers. Our highly certified engineers deliver CBTS' value-added solutions by helping our customers design, configure, deploy, and manage their network and equipment when needed.

Featured Products and Services


VoIP/IP Telephony
Achieves the convergence capabilities and communications efficiencies, and connects your employees and customers anywhere, anytime
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  data infrastructure

Data Infrastructure
Meets operational requirements and business goals by delivering your data through a secure, redundant, and on-demand network
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contact center

Contact Center
Delivers seamless, context sensitive customer care, and facilitates multi-media communications with business savvy customer service resources
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  video conferencing Video Conferencing
Provides your workforce with compelling, productive, and cost-effective collaboration experiences
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unified messaging

Unified Messaging
Boosts productivity and collaboration by consolidating messaging agents including voice, email, text, fax, video across PCs, Macs, tablets, and phones
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  hosted messaging

Hosted Messaging
Offers Hosted, Managed Mass Notification Systems and Mobile Marketing Messaging Solutions
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unified messaging

Digital Media
Transforms business communication with digital signage and business IPTV applications
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CBTS Voice Certifications

CBTS' best-of-breed sales and technical staff carry all of the major voice manufacturers' relevant certifications, including Cisco's premier CCIE certification in route/switch, voice, and security, and Avaya's newest ones. Click to view our certifications.


Case Studies
White Papers
“Cincinnati Bell (Technology Solutions) was seamless. Everything went just as planned. They worked over the weekend and overtime. Everything was on time and on budget. We were very satisfied with their service."
Keith McCluskey, CEO, McCluskey Chevrolet
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