Avaya enables businesses to achieve superior results by designing, building and managing their communications networks. Focused on enterprises small to large, Avaya is a world leader in secure and reliable IP telephony systems, communications software applications and full lifecycle services. Driving the convergence of voice and data communications with business applications, and distinguished by comprehensive worldwide services, Avaya helps customers leverage existing and new networks to create value and enhance business performance.

Avaya’s unique combination of communications applications, systems and services help simplify complex communications and work with existing technologies from other vendors, enabling customers to unlock value and potential from their network. By embedding communications into the very business processes of an enterprise, Avaya helps to improve the way organizations work, making people more productive, processes more intelligent and customers more satisfied.

Avaya recognizes the important role its business partners play in bringing leading-edge communication solutions to global markets with first-hand knowledge of customers’ demanding requirements. In 2007, CBTS earned Avaya’s Business Partner of the Year award. Through our Platinum partnership, the highest level of partnership Avaya offers, CBTS has developed a deployment and maintenance model for Avaya systems that lets us provide our customers with the best possible experience.

Avaya consistently is recognized as a global leader by industry and technology experts and has achieved worldwide leadership positions in the following:

• No. 1 in Worldwide Enterprise Telephony¹
• No. 1 in Worldwide IP Telephony²
• No. 1 in Worldwide Call Centers³
• No. 1 in Worldwide Unified Communications⁴
• No. 1 in U.S. CPE Maintenance Services⁵
• Leaders Quadrant in Gartner Group’s Corporate Telephony Magic Quadrant for North America⁶
• Leaders Quadrant in Gartner Group’s Corporate Telephony Magic Quadrant for Europe, Middle East and Africa⁷
• Leaders Quadrant in Gartner Group’s North America Contact Center Infrastructure Magic Quadrant⁸

Sources:

• ¹Dell’Oro Group, IP Telephony Enterprise Report, 1Q06, May, 2006
• ²Synergy Research Group, Q1 2006 Enterprise Voice Market Shares – Worldwide, May, 2006
• ³MZA, Global Call Centre Market, Summary Output, December, 2005
• ⁴Radicati Group, Unified Communications Market Trends, 2005-2009, July 2005
• ⁵InfoTech, InfoTrack for Enterprise Services: Maintenance Services Market Analysis, January 2005
• ⁶Gartner Group, Magic Quadrant for North American Corporate Telephony, 2005, August 2005
• ⁷GartnerGartner Group, Magic Quadrant for Corporate Telephony in EMEA, 2005, August, 2005
• ⁸Gartner Group, Magic Quadrant for Contact Center Infrastructure, North America 2006, February, 2006

Cisco Systems, Inc. is the worldwide leader in networking, telephony and security. Cisco solutions are the foundation of most corporate, education and government networks around the world. Cisco provides the broadest line of solutions for transporting data, voice and video within buildings, across campuses and around the world.

Today, digital communications and networking are essential parts of business, learning, personal dynamics and entertainment. Virtually all messages or transactions passing over the Internet are carried quickly and securely through Cisco equipment, and Cisco solutions ensure that networks, both public and private, operate with maximum performance, security and flexibility. In addition to being the basis for most large, complex networks used by corporations, public institutions and telecommunication companies, Cisco solutions are found in a growing number of small and medium-sized companies.

Cisco is committed to its partners’ success, whether they are providing services, solutions or a combination of both. The objective of the Cisco Channel Partner Program is to help partners create a sustainable business model in a fast-changing environment where customers require value-added services, focused technical expertise and higher levels of satisfaction. CBTS and Cisco have formed a strong partnership to service the Greater Cincinnati marketplace, and we are committed to improving our stature as Cisco’s largest area partner. Today, CBTS’ DWDM network, wireless core and unified communications systems are all facilitated by Cisco platforms, and we continue to build out our infrastructure on their state-of-the-art technologies. CBTS is also Gold-certified and registered as a Service Provider for Cisco’s entire breadth of solutions.

In addition to technology and product leadership, Cisco is recognized as an innovator of how business is conducted. The company has been a pioneer in using the Internet to provide customer support, sell products, offer training and manage finances. Drawing upon its own Internet best practices and core-value of customer focus, Cisco has established the Internet Business Solutions Group (IBSG), which is dedicated to helping top business leaders transform their businesses into eBusinesses.

Microsoft’s vision is to empower people through great software – anytime, anyplace and on any device. As the worldwide leader in software for personal and business computing, Microsoft strives to produce innovative products and services that meet its customers’ evolving needs.

Microsoft offers a comprehensive suite of products and XML Web services that provide an agile platform for a wide variety of solutions. Microsoft is also dedicated to developing technology that is useable and accessible to everyone, including those with disabilities.

The Microsoft Certified Partner Program is a widely recognized, worldwide program for independent companies that provide Microsoft-based IT services and products to corporate, government and small- or medium-sized businesses. Partners encompass a broad range of technical expertise, including the specialized disciplines of eCommerce, networking, collaboration and more. All Microsoft partners must exhibit a strong commitment to emerging technology and to providing excellence in customer solutions.

CBTS has a long history of working with local and regional Microsoft personnel to identify, design and implement Microsoft solutions for businesses. CBTS has made the commitment to stay current in all of the latest Microsoft products and services for the benefit of our mutual clients. CBTS is a Microsoft Gold Partner and has held the distinction of being a Microsoft Partner of the Year. Internally, CBTS utilizes Microsoft operating systems and business applications to maximize personnel efficiency and productivity.

is critical to competitiveness. A long-term approach to research and development – combined with constant efforts to anticipate customer needs, improve quality and reduce costs – enables Microsoft to continue delivering the best products and technologies.

Network Appliance (NetApp) is an industry-leading provider of storage and data management solutions. NetApp brings unmatched simplicity to the complex world of data management through proven data center solutions for storing, managing, protecting and retaining corporate data. NetApp is the world leader in unified storage solutions for today's data-intensive enterprise, and since its inception in 1992, Net App has delivered technology, product and partner firsts that simplify data management. NetApp storage solutions include specialized hardware, software and services, providing seamless storage management for open network environments.

Net App’s significant market differentiator is the commitment to Applied Innovation and Architectural Simplicity. NetApp has brought to market many significant advancements in storage and data management technologies that increase efficiency, security and reliability of enterprise storage systems. Through the use of unified storage architecture, NetApp also provides the most flexible and robust storage platform available while lowering the cost of ownership and complexity of maintaining data.

CBTS has attained ‘Gold’ level partnership status with NetApp. Teaming with Network Appliance means sharing the vision and market presence, as well as the resources of a world-class organization. NetApp is dedicated to forging an ecosystem of business and technology partnerships to address enterprise storage and data infrastructure needs with tailored solutions and innovation. CBTS’ primary internal storage and business continuity architecture are all built on NetApp technologies, enabling us to reciprocally offer our customers the most robust, scalable and flexible information management offerings on the market.

NetApp uniquely serves its customer base by providing a unified storage architecture that is scalable and flexible to the needs of the market. NetApp helps companies optimize their IT infrastructure and spend by leveraging productivity and efficiency of their storage needs.

Since the company’s inception in 1982, a singular vision – The Network Is The Computer – has propelled Sun Microsystems to its position as a leading provider of hardware, software and services that power the ‘Net and empower enterprises worldwide. Sun is committed to connecting anyone, anywhere, anytime on any device.

Sun was founded with one driving vision: Computers that talk to each other no matter who built them. While others protected proprietary, stand-alone architectures, Sun focused on taking companies into the network age by providing systems and software with the scalability and reliability needed to drive the electronic marketplace.

As broad as its product line is, Sun recognizes that no single supplier of computing solutions can be all things to all people. That’s why they’ve established long-standing relationships with leading companies worldwide. In fact, much of CBTS’ server infrastructure utilizes Sun’s technology, including blade servers, to facilitate virtualization.

In virtually every field – from manufacturing to financial services, telecommunications to education, retail to government, energy to health care – Sun is helping companies leverage the power of the Internet to streamline processes, raise productivity and reduce both costs and complexity. Sun offers proven products and comprehensive services that take your business where you want it to go – to a new level of competitive advantage.

VMware is the world’s leading provider of virtualization solutions for x86-based servers and desktops. Through a pioneering approach to virtualization, VMware technology works to separate the software from the underlying hardware. This allows a single computer to run multiple operating systems and applications, delivering significant improvements in efficiency, availability, flexibility and manageability. Founded in 1998, VMware is headquartered in Palo Alto, CA, with offices around the world. VMware’s customer base consists of more than 20,000 organizations of all sizes, including 100 percent of Fortune 100 companies. VMware delivers technology designed to substantially lower IT costs, provide more flexibility in choosing operating systems, and offer a more automated and resilient systems infrastructure capable of responding to variable business demands.

VMware offers a wide range of award-winning virtualization products, from free software for virtualizing desktops and servers to comprehensive enterprise-class platforms for optimizing data centers and IT infrastructure. VMware’s broad and proven suite of virtualization solutions addresses a range of complex challenges facing IT organizations, including:

• Server Consolidation and Infrastructure Optimization
  Mware technology – including the industry’s only complete virtual infrastructure – helps organizations consolidate servers and increase utilization rates, greatly reduce power and cooling costs, and manage and automate IT processes for maximum availability, performance and scalability.
• Business Continuity
  With exclusive features, such as automated load balancing and live migration of virtual machines, VMware technology enables organizations to increase uptime and reduce the cost and complexity of meeting high availability and disaster recovery objectives
• Software Lifecycle Automation
  Developers and other IT professionals use VMware solutions to streamline the software development and testing process, reduce server provisioning time and improve software quality.
• Enterprise Desktop Management
  Enabling enterprises to better manage and control their desktop systems, VMware helps customers speed deployments, administer systems from a central location, and provide end users with a satisfying physical-PC experience.

To meet customer needs for added value and product interoperability, VMware maintains partnerships with the world’s leading technology companies, including CBTS. Not only does CBTS market and deploy VMware technology, but CBTS’ internal infrastructure is founded on VMware software. Their technology is also the foundation of CBTS’ “STAR” portfolio of solutions, facilitating disk backups, server virtualization and virtual-to-virtual business continuity services.

From small and midsize businesses to enterprise organizations and across every vertical, VMware technology offers customers a superior choice for virtualization solutions through:

• Mature, production-proven products of unparalleled performance, robustness and reliability
• The industry’s only complete virtualization infrastructure, enabling virtualized assets to be aggregated and deployed as a shared utility for dynamic, automated, always-on computing
• Platform neutrality and open standards for greater interoperability and the flexibility to create shared resource pools independent of specific OS and hardware platforms
• Maximum value through rapid ROI, lower ownership costs, and a scale-as-you-grow adoption cycle