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Managed Services
managed services

CBTS' Managed Services strategy is focused on delivering optimum business solutions utilizing our unique assets. These assets include our outstanding engineering staff, state-of-the-art Enterprise Network Operations Center (ENOC), Tier 3 data centers, an all-optical network, and leading-edge management tools and processes including ITIL.

CBTS offers a wide range of Managed Services to address the growing complexity of IT challenges. Whether you need assistance in managing a specific technology, SLA-based management of your infrastructure, or improved business value through the use of Cloud Services, CBTS has the right solution. These IT solutions can help your business differentiate from the competition.


Infrastructure Management Services

network

Network Management
LAN/WAN network architecture, firewall and VPN support, network security, network monitoring and management
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  communications

Communications Management
VoIP, Videoconferencing, Hosted Messaging, Unified Communications management
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contact center

Infrastructure Management
Management and critical support for your servers, databases, applications, and workstations, as well as Virtual Data Centers
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  video conferencing Storage Management
Consolidated storage infrastructures, including Network Attached Storage (NAS) and Storage Area Networks (SAN); on-demand storage
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unified messaging

Security Management
Managed Security Services that monitors, protects, and responds to vulnerabilities in your environment, as well as threats
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ITIL-Based Process

CBTS' core operational models are based on ITIL v3 procedures and enhanced even further by its extensive experience in delivering operational excellence to its most demanding customers. Read More


Enterprise Network Operations Center

CBTS' Enterprise Network Operations Center (ENOC) performs monitoring and management services for our customers' networks and systems on a 24x7x365 basis. Read More

 

 

   


Case Studies
“Cincinnati Bell (Technology Solutions) was seamless. Everything went just as planned. They worked over the weekend and overtime. Everything was on time and on budget. We were very satisfied with their service."
Keith McCluskey, CEO, McCluskey Chevrolet
CBTS > Solutions